Software Quality &
IT Security for the Public Sector
From requirements analysis to audit-ready acceptance for federal and state agencies as well as local governments
Increasing cyber threats, growing compliance requirements, and the pressure to achieve comprehensive digitization present public authorities and institutions with unique challenges. The Public Business Unit (BU) advises and supports public sector clients in reliably and compliantly implementing digital transformation projects—ranging from the modernization of specialized processes to secure, interconnected government landscapes.
Our focus is on software quality and software testing, as well as IT security and compliance in accordance with BSI IT-Grundschutz, NIS2, and the GDPR—including sustainable test automation and structured quality assurance (QA) for KRITIS-relevant systems. In addition, we offer traceable test management for regulated projects that prioritize auditability, data protection, and accessibility (BITV 2.0).
Software Testing and the Development of Efficient Testing Processes
We support government agencies and public institutions in establishing efficient testing processes using test automation. From tool selection and framework design to integration into existing development processes, we sustainably reduce testing efforts while simultaneously increasing the reliability of digital government services.
Security & Compliance Testing for E-Government Applications
To ensure the quality, data protection, and regulatory compliance of public IT systems, we test e-government applications, specialized procedures, and citizen portals—from backend logic to GDPR-compliant data processing and the requirements for federal or state agencies. In doing so, we ensure traceability as a foundation for, for example, audits and government agency approvals.
Integration Testing for Networked Government Systems & Registers
Networked government systems require seamless communication and interoperability—across registry connections, interfaces with federal and state agencies, and backend systems. Our experts in the Public Business Unit systematically test the interaction of all components to ensure consistent and fail-safe system behavior during live operation.
Agile QA & Test Management for Regulated Government Projects
Test management that addresses the specific compliance requirements of the public sector and supports development teams in continuous quality assurance—ensuring that rapid digitization cycles, auditability, and public trust go hand in hand.
Digital Sovereignty in the Public Sector Requires Verified Quality
Since 2010, as independent experts in professional software testing, IT security, and quality assurance, we have been supporting government agencies, public institutions at the federal and state levels, and their IT service providers in implementing their digital transformation projects in a legally compliant, sustainable, and efficient manner. Our Public Business Unit brings together business processes, technical requirements, and regulatory frameworks. Depending on your needs, we offer tailored enablement and ad-hoc support, as well as the reliability and scalability of a long-term IT partner—remotely, in a hybrid model, or on-site.
We have extensive experience with public sector procurement procedures, are familiar with the formal requirements of regulated administrative environments, and actively participate in public tenders as a general contractor or as part of a consortium. As a specialized service provider for software quality assurance and test management, we handle complex IT work packages in-house or contribute our expertise as a qualified subcontractor to general contractor projects—whether through an open procedure, a restricted tender, or a preliminary prequalification process.
Our certified testers and consultants support your projects and programs with proven process expertise—from preparing proposals to transparent billing based on unit prices or actual costs.
Whether it’s an individual project, a consortium, or a general contractor project—we’re the right partner for your public sector needs.
Let’s talk.
Expertise Since 2010
"Government agencies and public institutions are facing one of the greatest transformations in their history—and quality is not an option here, but an obligation to the public. Since 2010, we have been supporting public sector clients in implementing their digital transformation projects securely, compliantly, and efficiently. With certified experts, proven testing methods, and a focus on what matters most, we ensure that ambitious projects are turned into reliable solutions."
-- Jürgen Volles, Business Unit Lead for Public Sector and Managing Director of SPIRIT-TESTING
(a TestSolutions Group company)
Challenges for Quality Assurance in Public Administration
Digital government is not a technical project—it is a promise to society. When government agencies digitize their operations, they bear a responsibility toward millions of citizens who rely on services that are functional, secure, and accessible.
This is precisely where we come in as a QA partner: We support public sector clients at the federal and state levels with risk-based quality assurance that consistently integrates functional requirements, technical complexity, and regulatory obligations—from the OZG to NIS2. From initial planning through acceptance testing, we ensure traceable audit trails, reproducible tests, and clear acceptance criteria. The result: digitization projects that can be delivered faster, are legally compliant, and remain trustworthy over the long term—both today and as legal requirements evolve.
However, experience shows that the path to achieving this is challenging. Time and again, government agencies and public institutions present us with regulatory, technical, and citizen-oriented challenges.
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Growing Pressure to Digitize Amid Limited Resources
The OZG, registry modernization, and e-government requirements are creating enormous pressure to implement these changes—all while facing tight budgets, a shortage of skilled workers, and complex IT infrastructures that hinder rapid transformation.
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Complex Regulatory Requirements & Compliance Burden
Government agencies must simultaneously meet a wide range of legal requirements—from the GDPR and BSI IT-Grundschutz to NIS2 and BITV 2.0. Ensuring consistent compliance across all projects and systems ties up significant resources.
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IT Security & Critical Infrastructure Protection
Cyberattacks on government agencies and KRITIS-relevant systems are steadily increasing. Outdated IT infrastructures, heterogeneous system landscapes, and a lack of security testing increase the attack surface and jeopardize the secure operation of public services.
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System Integration & Interoperability of Networked Government Systems
Interconnecting the federal government, states, and local governments requires seamless interfaces between registry, specialized, and backend systems. A lack of interoperability leads to data discontinuities, data silos, and inefficient administrative processes.
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Citizen-Centric Approach & Accessibility of Digital Government Services
Digital government services must not only work—they must also be accessible, intuitive, and barrier-free for all citizens. Compliance with BITV 2.0 and high usability standards require systematic testing across all channels and devices.
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Quality Assurance of AI-Powered Solutions & AI-Generated Code
Artificial intelligence is increasingly finding its way into administrative processes—from automated decisions to AI-supported citizen services. Systematically testing the quality, traceability, and legal compliance of AI-based decisions and AI-generated code presents new challenges for many government agencies.
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Audit Readiness, Documentation, and Reporting Requirements
Public IT projects are subject to strict accountability requirements vis-à-vis audit offices, data protection authorities, and political decision-makers. Incomplete test documentation and missing audit trails jeopardize project acceptance, proof of funding, and legal certainty during operation.
Comprehensive Solutions for Improving
Quality Assurance in the public sector
Solution Overview:
- Test Management – Structured, Audit-Ready, and Compliant with Regulatory Requirements
- Test Automation – Sustainable, Scalable, and Audit-Proof
- Test Data & Test Environment Management – GDPR-compliant, production-ready, and secure
- Scalable Test Teams & Test Models – Flexible, Security-Tested, and Ready for Immediate Use
- Regulatory-compliant testing processes – compliant, auditable, and legally sound from the start
Test Management for the Public Sector – Structured, Audit-Ready, and Compliant with Regulatory Requirements
We manage testing processes in digital transformation projects for government agencies and public institutions—from planning through acceptance testing to audit-ready documentation. In doing so, we take into account the specific requirements of the public sector: EVB-IT-compliant acceptance testing, BSI IT-Grundschutz, OZG compliance, and traceable approval processes in accordance with procurement and budgetary law. Our test managers work with tools established in the public sector—including Jira, testOffice, Aqua/SCTM, Redmine, and Confluence—and integrate seamlessly into existing project structures and government IT environments.
Your benefit:
- Clear control over processes, teams, and government systems
- Reliable decision-making foundations for prioritization and approval
- Audit-ready test documentation for state audit offices and data protection authorities
Test Automation – Sustainable, Scalable, and Audit-Ready
We develop and implement sustainable test automation solutions for specialized procedures, e-government portals, and citizen services, while also testing AI-powered applications and AI-generated code. Our frameworks are designed to meet the technical and regulatory requirements of public IT environments. They enable audit-compliant test results, integration into existing CI/CD pipelines, and compatibility with sovereign cloud environments (Delos, BWI). This permanently reduces testing efforts and increases the reliability of release approvals.
Your benefit:
- Sustainable reduction in manual testing efforts despite growing system complexity
- Audit-proof test results, even for AI-supported and AI-generated applications
- Faster release cycles while maintaining compliance with regulatory requirements
Test Data & Test Environment Management – GDPR-compliant, production-ready, and secure
Realistic test data is particularly sensitive and important in the public sector. Government agencies process highly sensitive categories of data, including customer and case data, benefits and employment placement data, as well as geodetic data from geographic information systems. We design and operate data protection-compliant solutions for test data management in accordance with the GDPR and BSI guidelines. These enable production-like testing without the use of real personal data. In addition, we provide stable, isolated test environments that are tailored to government IT infrastructures, network specifications, and operational concepts.
Your benefit:
- GDPR-compliant testing without the risk associated with using real government data
- Production-like test quality through realistic, anonymized data sets
- Stable test environments that integrate seamlessly into government IT operational concepts
Scalable Testing Teams & Testing Models for the Public Sector—Flexible, Security-Tested, and Ready for Immediate Deployment
Whether you need short-term capacity for a project or want to build long-term in-house QA expertise within a government agency or public institution—we provide the right testing model. Our scalable testing teams combine agile testing methods with the structured requirements of the public sector. They support development teams in continuous quality assurance, ensuring that rapid digitalization cycles and compliance go hand in hand. Our experts are familiar with the specific framework conditions of public sector clients: security clearances, EVB-IT framework agreements, public procurement procedures, and collaboration with the Federal Information Technology Center (ITZBund) and other IT service providers in the public sector. This ensures projects get off the ground quickly and quality remains assured even under time pressure.
Your benefit:
- Flexible scaling of resources tailored precisely to every project situation
- Ready-to-deploy teams with experience in agile methods, government security requirements, and public procurement law
- Knowledge transfer, documentation, and sustainable capacity building within your own organization
Regulatory-compliant testing processes—compliant, verifiable, and legally sound from the very beginning
We establish testing processes that are aligned with the regulatory obligations of public contracting authorities from the very beginning. These range from requirements analysis to acceptance testing. This includes audit-ready test documentation, traceable test records for audit offices and data protection authorities, as well as compliance with accessibility requirements (BITV 2.0, EU Web Accessibility Directive). This provides decision-makers in the public sector with legal certainty and gives project teams a clear, verifiable foundation.
Your benefit:
- Legal certainty through testing processes that incorporate regulatory requirements from the very beginning
- Audit-ready evidence for state audit offices, data protection authorities, and internal audits
- Accessibility as an integral part of quality assurance
Please contact us.
+49 (0)89 41 41 42 290
Phone
juergen.volles@spirit-testing.com
Email Jürgen Volles, Business Unit Lead for Public and Managing Director of SPIRIT-TESTING (a TestSolutions Group company)
Case Studies
Learn how we turn complex testing projects into measurable success. Our case studies demonstrate how we work with our clients to ensure quality and minimize risks.
From Roadblock to Go-Live: Test Management for a Business-Critical Contact Centre Migration in the Insurance Industry
Jul 27, 2026
No more audit risk: How a reinsurer has made its test management audit-proof
Jun 17, 2026
Ensuring Seamless Airline Crew Management Transitions with Software Testing
Jun 10, 2026
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